Kwikset smartkey stopped working – what could be the problem?

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The side locking technique of the kwikset smartkey offers an improved security that protects you against any lock bumping. Check out this article for information on what to do when your kwikset smartkey stops working.

I work in an urban area where you have to watch out for your security at all times. As a lawyer, I have to keep my clients documents safe at all time. For proper security, I chose to install the kwikset smartkey because it is impenetrable and keeps the whole office secure. Recently, I just got to work and found that my lock won’t open. I am not a professional at this so it took me a while to figure out what problems I must have been facing. Check out the possible problems and solutions I found out online below.

What you should do when your ?

kwikset smartkey stops working

Check out the batteries

When the display on your kwikset smartkey does not turn on, it could be problems with the battery. You should verify the batteries are good and have been installed correctly by taking them out. Press the programme button while pulling them out. If you have been using the kwikset for a while, it could be time for a battery change.

Remember, some battery types may wear out too fast. To avoid this, do not wake up the lock system when you do not need it. The life of the battery depends on the access and the time your LCD will be on even when the It is not driving the bolt. Change your lock time to normal t avoid battery depletion. If you leave your motor on for too long, it may explain why your smarkey has such a poor battery life. Changing the lock time to normal will also help reduce the exhaustion.

Sometimes, you may hear a beeping sound when you are operating the lock.

A poor connection

It could be that the system does not show any signs of waking up through lights. Test it by pressing any key of the keypad to see if it is not working at all. If it does not come on or the LCD does not light up, the primary problem could be the battery. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is bad.

Wrong access

In some bizarre situations, two lights may come on and the third will flicker but the kwikset smartkey will not unlock. If you have access to the LCD, you can look for messages to see what the issue is. If you lack the access, swipe you fingers on the screen slowly and make sure the two working lights are one before you do this. Use a different registered finger to see if it works. Change the biometric settings to see if it helps.

Your lock works backwards

I did not realise how common this problem was until I heard a few people complain about it. Usually, the lock will stop working or work in a reverse way when you do not have everything installed correctly. The kwikset will lock when you swipe, and unlock when you tap it; which is really odd. Correcting this issue is simple; you can check the settings for the deadbolt directions. Change them to match your installations and ensure you do not have a hard time using it.

The bolt or key only goes half way and the motor sounds strained

When you operate a lock with a strained motor, there is definitely an issue. The most probable cause is the wrapped door. For a temporary fix, you can try changing the lock time settings. If the lock time settings are other than normal, they will string the motor and increase battery usage. This may explain why the kwikset keysmart stops working nor and then.

Conclusion

As it turns out, I had two solutions to my problem. I figured that out when I first replace the batteries. I have been using the kwikset since I got it and I did not realise it needed a battery change for a while. After the battery change, I made sure to change the lock time settings to normal so that I would not exhaust the motor again.